Marad B.V. · Burgemeester J. Schipperkade 8a, P.O. Box 171, 8320 AD Urk, The Netherlands · T +31 (0)527 258346 · info@marad.com · www.marad.com
1. Who we are
Marad B.V. ("Marad", "we", "us") is the developer of the Marad fleet management system. Our website at www.marad.com serves as a landing page for our product. Marad B.V. is registered with the Dutch Chamber of Commerce and is established at Burgemeester J. Schipperkade 8a, 8320 AD Urk, the Netherlands.
For questions about this privacy policy or the processing of your personal data, you can contact us at privacy@marad.com.
All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
2. Scope of this policy
This privacy policy applies to all personal data processed by Marad in the context of:
- visits to our website at www.marad.com;
- use of the Marad fleet management platform and related services;
- contact with Marad by email, telephone, or contact form.
If you are a customer using the Marad platform, Marad processes personal data on your behalf as a processor under a separate Data Processing Agreement (DPA). This privacy policy describes Marad's processing activities as a controller in its own right.
3. What personal data we collect and why
3.1 Website visitors
When you visit our website we collect the following data:
| Personal data | Purpose | Legal basis |
|---|---|---|
| IP address | Security, fraud prevention, and aggregate statistical analysis via Plausible Analytics | Legitimate interest (Article 6(1)(f) GDPR) |
| Pages visited and clicks | Understanding how our website is used, via Plausible Analytics | Legitimate interest (Article 6(1)(f) GDPR) |
We use Plausible Analytics, a privacy-friendly analytics tool that does not use cookies and does not collect personally identifiable information. No data is shared with advertising networks.
3.2 Contact and enquiries
When you contact us via our contact form, email, or telephone, we collect:
| Personal data | Purpose | Legal basis |
|---|---|---|
| Name | Identifying and addressing you | Legitimate interest (Article 6(1)(f) GDPR) |
| Email address | Responding to your enquiry | Legitimate interest (Article 6(1)(f) GDPR) |
| Phone number (if provided) | Following up on your enquiry | Legitimate interest (Article 6(1)(f) GDPR) |
| Content of your message | Handling your request | Legitimate interest (Article 6(1)(f) GDPR) |
3.3 Customers and prospects
When you become a customer or express interest in our services, we collect:
| Personal data | Purpose | Legal basis |
|---|---|---|
| Name and contact details | Client communication, onboarding, support | Performance of contract (Article 6(1)(b) GDPR) |
| Company name and role | Identification and tailored communication | Performance of contract (Article 6(1)(b) GDPR) |
| Invoice and payment details | Invoicing and payment processing | Performance of contract (Article 6(1)(b) GDPR) |
| Subscription information | Contract and service management | Performance of contract (Article 6(1)(b) GDPR) |
| Email history and correspondence | Relationship management and follow-up | Legitimate interest (Article 6(1)(f) GDPR) |
3.4 Website comments
If you leave a comment on our website, we collect your name, email address, IP address, and browser information for spam detection purposes.
4. Cookies
Marad.com does not set any cookies of its own when you browse the site. Our analytics tool, Plausible, is cookie-free by design and does not collect personally identifiable information.
If you choose to book a demo through our Calendly scheduling widget, Calendly, as a third party, will then load and may set its own cookies. When this happens, Calendly presents its own cookie choices directly within that scheduling window. Marad does not set, control, or have access to these cookies, you make that choice with Calendly directly. You can review Calendly's own cookie and privacy practices at calendly.com/privacy.
You can also disable cookies at any time in your browser settings.
5. Who we share your data with
Marad does not sell personal data to third parties and does not share personal data for advertising purposes.
We may share personal data with the following categories of third parties where necessary:
| Recipient | Purpose |
|---|---|
| Plausible Analytics | Privacy-friendly website analytics; no personal data is transferred |
| Spam detection service | Checking website comments for spam |
| IT infrastructure and hosting providers | Hosting and maintaining our systems |
| Professional advisers | Legal, financial, and compliance advice where required |
Where we engage third parties that process personal data on our behalf, we ensure that appropriate data processing agreements are in place. See our subprocessors list for the current overview.
Marad may also disclose personal data if required to do so by law or by a competent authority.
6. International transfers
Marad processes personal data within the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure that appropriate safeguards are in place in accordance with the GDPR, such as standard contractual clauses.
7. How long we retain your data
| Category | Retention period |
|---|---|
| Website visitor data (analytics) | Aggregated and not traceable to individuals; retained indefinitely in aggregate form |
| Contact form and email enquiries | 2 years after last contact, unless a customer relationship develops |
| Customer data | Duration of the agreement, plus 7 years for financial records in accordance with Dutch tax law |
| Website comments | Indefinitely, to allow moderation of follow-up comments |
| Job applications | 4 weeks after the end of the application process, or up to 1 year with consent |
8. Your rights
Under the GDPR you have the following rights with respect to your personal data:
- the right to access your personal data;
- the right to rectification of inaccurate or incomplete data;
- the right to erasure ("right to be forgotten"), subject to legal retention obligations;
- the right to restriction of processing;
- the right to data portability;
- the right to object to processing based on legitimate interests;
- the right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at privacy@marad.com. We will respond within one month of receiving your request.
9. Complaints
If you believe that Marad is not handling your personal data in accordance with applicable law, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
www.autoriteitpersoonsgegevens.nl
10. Changes to this policy
Marad may update this privacy policy from time to time. The most recent version is always available at www.marad.com. We will notify you of material changes where we have your contact details.